Deal Shaping & Financial Modeling

Shaped profitable, high-value deals across the ASEAN and ANZ regions by developing sophisticated cost models and conducting in-depth margin/risk analysis. My analysis enabled the design of tailored, profitable solutions that met complex customer needs while ensuring strategic business objectives were met.

Process Revolution & Automation

Revolutionized the quoting process by designing and implementing a pricing-intelligence framework within Salesforce and Salesforce CPQ. This framework automated price calculations and integrated complex service rules, which eliminated 80% of manual quoting errors and scaled the adoption of new service designs.

Project Execution & Management

Managed the end-to-end creation of over 200 Statements of Work (SOWs), which served as the blueprint for project execution. By meticulously aligning technical requirements with business needs, I created clear project scopes that accelerated project initiation by 80%.

Strategic Partnership & User Experience

Bridged the gap between business and technology by serving as a strategic partner to product teams. I translated quantitative customer needs analysis and qualitative feedback into concrete recommendations for feature enhancements, directly improving the end-user experience.